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Product by Sector
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Product by Sector

SectorsTopic7 lessons~4h 25m

Lessons, in order

01 Enterprise B2B SaaSIn enterprise software the person who signs is not the person who uses, and that single separation generates almost every other property of the sector. It produces a buying committee rather … Sectors 40 min 02 FintechIn fintech, being wrong moves money, and a regulator has an opinion about how you were wrong. That produces two constraints no other sector has at the same strength: there is a legal … Sectors 40 min 03 Ecommerce and D2CEcommerce looks like a funnel business and is actually a margin business wearing a funnel costume. Conversion rate is the metric everyone optimises, and contribution margin per order is the … Sectors 35 min 04 MarketplacesA marketplace has two customers whose interests genuinely oppose each other, and the product's job is to decide, repeatedly and deliberately, which one loses. Everything distinctive about … Sectors 40 min 05 Devtools and InfrastructureYour users can read the source, run the competitor in a terminal in four minutes, and will tell you precisely why you are wrong in public. That removes the information asymmetry a product … Sectors 35 min 06 Healthtech and Regulated CareThree different people occupy the roles that are usually one: the person who uses the product, the person who buys it, and the person who pays for the care. They want different things and … Sectors 40 min 07 Vertical SaaSVertical software wins a small market completely rather than a large one partially, and that inversion changes every default. The market is countable, often in thousands of businesses rather … Sectors 35 min

About this topic

The same job, bent by the market it runs in. Seven sectors, each a full product treatment rather than a list of industry facts: who actually buys, what the cycle does to the loop, what the product must contain that no user ever asked for, where a model is allowed to decide, and what that does to the roadmap.

Read AI Product Shapes first. The shape of a product usually determines more than the market it sells into. A fintech marketplace behaves like a marketplace that happens to move money, and borrowing the fintech playbook for it will mislead you about liquidity, which is the thing that will actually kill it.

#LessonThe question it answers
01Enterprise B2B SaaSWhy does the buyer want things the user will never see, and what does that cost?
02FintechWhat changes when being wrong moves money and a regulator has an opinion about how?
03Ecommerce and D2CWhy is this a margin business wearing a funnel costume?
04MarketplacesHow do you build for two customers whose interests oppose each other?
05Devtools and InfrastructureWhat happens when your users can read the source and will tell you why you are wrong?
06Healthtech and Regulated CareHow do you build around a clinician when the buyer, the payer and the patient are three people?
07Vertical SaaSHow do you win a small market completely, and when does services gravity eat you?

The comparison matrix#

The five structural forces, across all seven. This table is why the sector block exists in one place: every other discussion states its deltas against these rows and never restates them.

Who signsCycleRegulationData constraintMargin shapeAbuse surface
Enterprise B2B SaaSA committee, with procurement and securityTwo to twelve monthsContractual rather than statutory, plus certificationsTenancy, residency, retention, auditHigh gross margin, very high cost of saleLow, but credential and permission misuse matters
FintechVaries, but risk and compliance hold a vetoWeeks to a yearStatutory, with licensing and supervisionResidency, retention, lineage, right to explanationSpread or fee based, thin and volume drivenVery high: fraud, laundering, account takeover
Ecommerce and D2COne person, in minutesMinutesConsumer law, tax, paymentsMostly volume and freshnessThin contribution margin per orderPayment fraud, returns abuse, review manipulation
MarketplacesBoth sides separatelyMinutes to weeksVaries by what is traded; often employment or taxIdentity and trust signals on both sidesTake rate on gross volumeVery high: disintermediation, fake supply, scams
Devtools and InfrastructureA developer first, finance laterDays to adopt, months to payLight, until you hold customer dataLogs, secrets, telemetry consentHigh margin, except where you resell computeQuota abuse, crypto mining, supply chain
Healthtech and Regulated CareAn institution, rarely the userSix to twenty four monthsHeavy and clinical, with device regimesStrict privacy, consent, residency, retentionVaries wildly by reimbursementIdentity, prescription and claims fraud
Vertical SaaSAn owner or operator, often non technicalWeeks to monthsWhatever the industry carriesIndustry specific records and retentionHigh margin, dragged down by servicesLow, but the data is often the business of record

Treat these as orientation, not benchmarks. They are the typical shapes seen as of 12 October 2026, and they are deliberately ranges. Real figures, with sources and dates, live in Benchmarks and Their Limits.

How to read a sector you have never worked in#

Six questions, in this order. The order matters, because each answer constrains the next.

  1. Who signs, and who uses? If they are different people, almost everything else follows from that single fact.
  2. What is the cycle, end to end? This sets your loop length, which sets how fast you can learn.
  3. What is forbidden? Regulation and contract define the envelope before you design anything.
  4. What does the data layer permit? Residency, retention and consent rules kill features early and cheaply if you know them, expensively if you do not.
  5. Where does the margin come from? A thin margin business cannot afford the same product decisions as a high margin one, regardless of how good the feature is.
  6. How will it be abused? Every sector has a dominant abuse vector, and the first version of your product will meet it.

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